Privacy Policy

At Ummah Al Deen, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you access or use our website, applications, and services (collectively, the “Platform”). By using the Platform, you agree to the collection and use of information in accordance with this Policy.

1. Information We Collect

We may collect the following categories of information:

  • Personal Information: Name, email address, phone number, country, account details, payment-related information (processed by third parties), and learning or community preferences.
  • Educator or Tutor Information: Profile details, qualifications, experience, availability, and verification documents where applicable.
  • Usage Information: IP address, device type, browser type, log data, timestamps, and interactions with the Platform.
  • Communications: Messages, emails, community posts, reviews, and support inquiries.

2. How We Use Your Information

We use the collected information to:

  • Provide, operate, and maintain the Platform
  • Facilitate educational services and community interactions
  • Process payments and manage subscriptions where applicable
  • Match users with relevant content, educators, or features
  • Ensure platform security, safety, and moderation
  • Respond to inquiries, feedback, and support requests
  • Improve user experience and Platform performance
  • Send service-related updates and communications (and promotional content if you opt in)

3. Sharing of Information

We do not sell your personal data. We may share information only in the following circumstances:

  • With other users when necessary to enable Platform features (such as educational sessions or community interactions)
  • With trusted third-party service providers (e.g., payment processors, hosting services)
  • When required by law, legal process, or governmental request
  • To protect the rights, safety, or integrity of Ummah Al Deen, users, or the public
  • In cases of suspected fraud, abuse, or violations of our Terms of Use

4. Data Protection and Security

We implement reasonable administrative, technical, and organizational measures to safeguard your information, including encryption, access controls, and secure infrastructure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze usage and improve Platform performance
  • Enhance overall user experience

You may control or disable cookies through your browser settings. Note that some Platform features may not function properly without cookies.

6. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13 without verified parental or guardian consent. Parents or guardians are responsible for managing accounts created on behalf of minors.

7. Data Retention

We retain personal data only for as long as necessary to fulfill educational, community, legal, and operational purposes. You may request deletion of your data by contacting our support team, subject to legal obligations.

8. Your Rights

Depending on your location, you may have the right to:

  • Access and review your personal data
  • Update or correct inaccurate information
  • Request deletion of your account or data
  • Object to or restrict certain data processing activities
  • Opt out of non-essential communications

9. Third-Party Links

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Platform after changes constitutes acceptance of the revised Policy.

11. Contact Us

If you have questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Email: mailto:support@ummahaldeen.com